PRIVACY POLICY
Daou Lighting provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of information about you including when you
use our websites but not limited to other products and services as well as when you interact with us.
We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Policy and, in some cases, we may provide you with
additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Policy whenever you access the Site and Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
INFORMATION COLLECTION
INFORMATION YOU PROVIDE TO US
In the course of using our Sites, you may provide us with certain information about you, such as when you participate in any interactive features of the Sites, fill out a form, subscribe to an email list or newsletter, request customer support, request a whitepaper, or otherwise communicate with us. The types of information that we may collect include,
but are not limited to, your name, phone number, email address, and home and business postal addresses. We may also collect the information you supply to us concerning your
preferences and interests expressed in the course of the use of our Sites and Services.
AUTOMATICALLY COLLECTED INFORMATION
When you access or use our Sites and Services, we automatically collect information about you, including:
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version,
unique device identifiers, and mobile network information. - Information Collected by Cookies and Other Tracking Technologies: Like most online services, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Sites are popular, and count visits. Web beacons are electronic images that may be used on our Sites or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see our Cookie Policy.
INFORMATION WE COLLECT FROM OTHER SOURCES
We obtain information from other sources and combine that with information we collect through our Sites and Services. For example, we may collect information about you from third parties, including but not limited to data enrichment service providers and publicly available sources.
USE OF INFORMATION
Information we collect about you is used to provide, maintain, and improve our Sites and Services, such as to administer your use of our Sites and Services and to enable you to enjoy and easily navigate the Sites.
We also use the information we collect to:
- Send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests;
- Communicate with you about products, services, offers, and events offered by us and others, and provide newsletters, marketing or promotional materials, and information we think will be of interest to you;
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Personalize and improve the Services and provide advertisements, content, or features that match user proles or interests;
- Carry out any other purpose described to you at the time the information was collected.
INFORMATION SHARING
We share information about you as follows or as otherwise describes in this Policy:
- With vendors, service providers, business partners, consultants, and other service providers who need access to such information to carry out work on our behalf including, among other things, to facilitate operation, access, and use of our Sites and Services, provide the Sites and Services on our behalf, perform Site-related services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Sites’ features) or assist us in analyzing how our Sites and Services are used;
- In response to a request for information if we believe disclosure is in accordance with or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
- In connection with, or during negotiations of, any merger, sale of our assets, nancing or acquisition of all or a portion of our business by another company.
We may also share aggregated or de-identied information, which cannot reasonably be used to identify you. For example, we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms. We also disclose aggregated information about the use of our Sites and Services to business partners, prospective investors, and others in order to demonstrate usage of the Sites and Services, spot industry trends, generate publicity for the Services and for other business purposes. Any aggregated information shared in these contexts cannot be traced back to you personally.
LINKS TO THIRD-PARTY WEBSITES AND SERVICES
We may provide social sharing features and other integrated tools (such as the Facebook “Like” button which let you share actions you take on our Sites with other media, and vice versa) on our Sites or links to other websites that are not owned or controlled by Daou Lighting. Often, such links to other websites are provided solely as pointers to information on topics that may be useful to the users of our Sites or Services. Your use of such features may enable the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. Please be aware that we are not responsible for the privacy practices of any third parties offering any social sharing features on our Sites or operating any websites linked from our Sites that are owned or controlled by a party other than Daou Lighting. Your use of any social sharing features available on our Sites and browsing and interactions on websites operated by third parties including those which have a link on our Sites or Services are subject to. Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information. Information Collected by Cookies and Other Tracking Technologies: Like most online services, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. Cookies are small data les stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Sites are popular, and count visits. Web beacons are electronic images that may be used on our Sites or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see our Cookie Policy. Send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests; Communicate with you about products, services, offers, and events offered by us and others, and provide newsletters, marketing or promotional materials, and information we think will be of interest to you; Monitor and analyze trends, usage, and activities in connection with our Services; Personalize and improve the Services and provide advertisements, content, or features that match user proles or interests; and Carry out any other purpose described to you at the time the information was collected. With vendors, service providers, business partners, consultants, and other service providers who need access to such information to carry out work on our behalf including, among other things, to facilitate operation, access, and use of our Sites and Services, provide the Sites and Services on our behalf, perform Site-related services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Sites’ features) or assist us in analyzing how our Sites and Services are used. In response to a request for information if we believe disclosure is in accordance with or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements; In connection with, or during negotiations of, any merger, sale of our assets, nancing or acquisition of all or a portion of our business by another company. features available on our Sites and browsing and interactions on websites operated by third parties, including those which have a link on our Sites or Services, are subject toseparate rules and policies. We encourage you to carefully review the privacy practices, rules, and policies of all third parties offering such social sharing features and all websitesto which you navigate from the Sites or Services.
ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS
We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons,device identiers, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobilenetwork information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by Daou Lighting and others to, amongother things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites andbetter understand your online activity. For more information about interest-based ads, or to opt-out of having your web browsing information used for behavioral advertisingpurposes, please visit www.aboutads.info/choices or, for EU users, http://www.youronlinechoices.eu/. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt-Out of Interest-Based Ads” or “Opt-Out of Ads Personalization” on Android) that allows you to opt-out of having certain information collected through apps used for behavioraladvertising purposes.
DATA RETENTION
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimatebusiness purposes or as required by law.
USERS AROUND THE GLOBE
Daou Lighting is based in China and also processes and stores information in China. As such, we and our service providers may transfer your information to, or store or access it in,jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level ofprotection in the jurisdictions in which we process it.
RESIDENTS OF THE EUROPEAN ECONOMIC AREA
If you are a resident of the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.
LEGAL BASIS FOR PROCESSING
We have a legitimate interest in processing your personal data. For example, we may process your personal data to send you marketing communications, to communicate with youabout changes to our Services, and to provide, secure, and improve our Sites and Services.
DATA SUBJECT REQUESTS
If you are a resident of the EEA, you have the right to access the personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You mayalso have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us as indicated below.
QUESTIONS OR COMPLAINTS
If you are a resident of the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the dataprivacy authority where you reside. For contact details of your local Data Protection Authority, please see http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
YOUR CHOICES
ACCOUNT INFORMATION
In the course of using our Sites, you may provide us with certain information about you, You may review, update, correct or delete the information provided in your registration orthat you otherwise provided to us by contacting us at [email protected]. Please note that we may retain certain information as required by law or for legitimate business purposes.We may also retain cached or archived copies of information about you for a certain period of time.
COOKIES
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if youchoose to remove or reject cookies, this could affect the availability and functionality of our Services. Please see our Cookie Policy for more information.
PROMOTIONAL COMMUNICATIONS
You may opt-out of receiving promotional emails from us by following the instructions at the bottom of those emails or by contacting us with your request at [email protected]. Ifyou opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
CONTACT US
If you have any questions about our warranty policy, please contact us at [email protected]